The Artist Music Group

Find answers to the most frequently asked questions about The Artist Music Group.

What is The Artist Music Group?

Find answers to the most common questions regarding The Artist Platform's free trial

Free Trial FAQs

The Artist Platform's Subscription Plans

All the answers concerning The Artist Music ID verification process

Identity Verification: Securing Your Future

At The Artist Music Group, we take your privacy seriously. Please read below to find out more.

For Questions Regarding Privacy

Sometimes you need a little help. Don’t worry… we’re here for you.

How Can I Contact You?

What to do when encountering login difficulties.

Troubleshooting Common Login Issues

List of countries and territories where The Artist Platform service is not yet available.

Non-Supported Territories

How to delete your The Artist Platform account

Deleting an Account

How Do I Cancel My Subscription to The Artist Platform?

Steps to resolve common issues when scanning QR codes with your phone.

Troubleshooting QR Code Scanning for ID Verification

Easily upgrade or downgrade your subscription anytime.

Managing Your Subscription to The Artist Platform

How money works on The Artist Platform

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