The Artist Music Group

Find answers to the most frequently asked questions about The Artist Music Group.

What is The Artist Music Group?

Find answers to the most common questions regarding The Artist Music's free trial

Free Trial FAQs

The Artist Music's Subscription Plans

All the answers concerning The Artist Music ID verification process

Identity Verification: Securing Your Future

At Family in Music, we take your privacy seriously. Please read below to find out more.

For Questions Regarding Privacy

Sometimes you need a little help. Don’t worry… we’re here for you.

How Can I Contact You?

What to do when encountering login difficulties.

Troubleshooting Common Login Issues

List of countries and territories where The Artist Music service is not yet available.

Non-Supported Territories

How to delete your The Artist Music account

Deleting an Account

How Do I Cancel My The Artist Music Subscription?

Steps to resolve common issues when scanning QR codes with your phone.

Troubleshooting QR Code Scanning for ID Verification

Easily upgrade or downgrade your The Artist Music subscription anytime.

Managing Your The Artist Platform Subscription

Find answers and get help from Intercom Support and Community Experts

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