The maintenance fee is a one-time payment that keeps your existing releases live in stores when your plan has ended. Your music stays up, and your royalties keep coming in. To release new music or use the full set of tools again, restart your plan whenever you're ready.
What this means
Life gets busy, and sometimes you just need to keep things running for a while. The maintenance fee lets you do exactly that.
It covers:
your existing releases staying available in stores
collecting and processing your royalties
updates to your release details (metadata) when needed
It doesn't cover:
uploading new releases
full access to tools like analytics, promotion features and your artist website
exclusive opportunities, mentoring or royalty advances
Royalties you've already earned are always yours. An ended plan doesn't take away money you've earned.
When this applies
Your renewal payment didn't go through, and your three-month grace period is ending.
You've just paid the maintenance fee. You're all set: your current releases stay live, and you don't need to do anything else.
During the grace period, your existing releases stay live and we'll send you reminders. You can't upload new releases until your plan is active again.
What you need before you start
Your login for The Artist Platform.
The email address on your account, so you don't miss our messages about your plan.
Step-by-step
Watch for our email. Before your grace period ends, we'll contact you to set up the maintenance fee.
Reply early. Don't leave it until the deadline. We'd much rather set this up with you early than have your music come down.
Pay the one-time fee. Once it's paid, your existing releases stay live.
Restart your plan when you're ready. That brings back new releases and the full set of tools. See our plans
What happens next
After you pay, your existing releases stay live in stores and your royalties keep being collected.
If you don't renew or pay the maintenance fee, your releases are removed from stores when the grace period ends.
When you come back to a full plan, you can release new music, see your fan insights and analytics, use your FanHub and promotion tools, and apply for opportunities like royalty advances.
How money works on The Artist Platform explains plans, renewals and payments in full.
Troubleshooting
What's happening | What to do |
I paid the maintenance fee, but I can't upload a new release | That's expected. The fee keeps your existing music live; it doesn't restart your plan. Restart your plan to release new music. |
My grace period is ending and I haven't heard from you | Message us now so we can set up the maintenance fee before your music comes down. |
A release came down after my grace period | Message us straight away with your release title or UPC, and we'll tell you your options. |
I want my full plan back | Restart it from your account. See our plans |
Need help?
We're here for you. Message us through the chat in The Artist Platform with any questions about your plan, your releases or your royalties. We aim to reply within 1 business day.